General Information

Before you book: once you have decided which trip you are interested in, we recommend that you please read carefully the detailed trip itinerary for your chosen trip, our Adventure travel note, all our General Information, and the Booking Conditions. If you are unsure as to the suitability of a trip for you, please Contact us to talk it through.

Our trips are based on a minimum Group size (shown under each trip) and will run once this number is reached.  If you have any queries before you book, please Contact us to talk them through to your satisfaction.  If you make a provisional arrangement over the phone, we will hold this for 10 days until you confirm with a completed booking form.

When you book: the earlier you book, the better; this not only secures your place on a trip, but also gives you the best chance of obtaining the keenest price for your Flights. You will need to complete a Booking Form, guaranteeing the correctness of the information you supply.  Please include on your Booking Form any Single supplement items, Trip Extensions, special requests or extras and we will do our best to arrange them.
When you send your Booking Form, you will also need to make payment of your deposit of 10% of the trip cost per person subject to a minimum of £100 (or $200) per person.  If you book within 8 weeks of your departure date, the full trip cost is payable when booking.

We will either contact you to discuss any outstanding issues with your booking, and/or we will issue a Booking Receipt that will detail your trip price based on the best current flight prices (see Flights) and Exchange Rates, and we will then ask you to pay for your flights (if you wish to secure the flights price) in addition to the trip deposit you have already paid.

At this stage, we strongly recommend that you take out appropriate travel Insurance to protect you should you have to cancel, but also during your holiday.

Payment methods are detailed on the Booking Form, with cheques being payable to EAST AFRICAN ADVENTURE LTD.  We would draw to your attention that there is a 2% charge for payments by credit card of payment in full on booking, or of payment of the balance.  There is no charge for payments by cheque or debit card.